terms and conditions
Eligibility :
The United Arab Emirates is our country of residence, and local law governs. All disputes arising out of it will be exclusively handled by a court of competent jurisdiction in the United Arab Emirates.
Payments will be accepted in AED using Visa or MasterCard debit or credit cards. We will not trade with OFAC or sanctioned nations, nor will we provide any services to them.
Customers who are minors or under the age of 18 are not allowed to register as users of the website or transact using the website.
The cardholder must keep a copy of transaction records, as well as merchant policies and guidelines
Registration :
Privacy and Cookie Policy :
Please visit our privacy and cookie policy to learn how we handle your data.
Orders :
All product and service features, materials, specifications, goods, and pricing stated or displayed on this website are subject to change without notice at any time. Weights, measurements, and similar descriptors are provided for convenience only and are approximate. We make every effort to accurately depict the features and colors of our items; however, the actual color you see depends on your computer system, and we cannot guarantee that your computer will display such colors correctly. The availability of any products or services on this website at any given time does not imply or guarantee their availability at any subsequent time. You must comply with all local, state, and international laws that apply to the ownership, use, and sale of any item acquired from this website. By placing an order, you ensure that the items will only be used in legal ways
Payment :
Orders placed on our website are reservations (“Reserve now – pay later”). No payment is taken online. After you place an order, our team will contact you to confirm the watch and to arrange payment and delivery. By providing payment information to us, you represent and warrant that you have the legal authority to use it. We reserve the right to decline orders without liability to you if a payment is not authorised or the payment method is invalid. To verify an order, we may request additional documents, such as a copy of your passport or a photo ID. If ILAN Gold & Jewellery Trading L.L.C suspects fraudulent or suspicious activity, it may cancel the order and refuse any further payments.
Order confirmation :
A reservation or order placed on our website is a request to purchase, not a binding contract. A contract is only formed once our team has confirmed your order to you in writing, by email or WhatsApp. Until then, we may decline or cancel an order at any time, for example if a price or description on the website is incorrect or the watch is no longer available. If you have already made a payment in such a case, it will be refunded in full.
Prices :
Prices on the website are quoted in AED. Delivery is free of charge: within the UAE in 1–2 business days, and internationally in 3–5 business days. Import duties and taxes in the destination country may apply and are paid by the customer. If you pay with a card that is not in AED, your card issuer’s exchange rate applies.
Pricing and Availability
While we strive to ensure that all details, descriptions, and prices appearing on the Website are accurate, errors may occur as this information is provided to us by the Partners. If we discover an error in the price of any products you have ordered, we will notify you as soon as possible, giving you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, your order will be considered cancelled. If you have already paid for the products, you will receive a full refund as soon as possible.
Conclusion :
