How We Authenticate Every Watch
A pre-owned luxury watch is only worth its price if it is genuine. Every watch at Ilan Watches is inspected by our specialists before it is offered, and every purchase comes with a written authenticity guarantee.
Our 4-Step Inspection
Every watch is inspected by our specialists: case, dial, movement and papers. Only watches that pass every step enter our collection.
Step 01
Case and dial
We examine the case, bezel, crystal, dial and hands up close: the finishing, the engravings and the printing. Every detail has to match the reference as it left the manufacturer.
- Finishing of case and bezel
- Engravings and crystal
- Dial printing, markers and hands
Step 02Movement
The movement is the heart of a watch, and the part that counterfeiters find hardest to copy. We check that the movement is the correct one for the reference and that it runs as it should.
- Correct calibre for the reference
- Runs as it should
Step 03
Numbers and papers
We check that the serial and reference numbers on the watch match the warranty card and any other documents. Papers add value to a genuine watch, but they never replace the inspection of the watch itself.
- Serial number matches the papers
- Reference number matches the papers
Step 04Condition
We record the condition, the year and the scope of delivery (box and papers) of every watch, and state them clearly on each listing, so you know exactly what you are buying.
- Condition clearly stated
- Year of the watch
- Box and papers
If a watch does not pass, it does not enter our collection.
Our Guarantee
Authenticity guarantee
If a watch bought from Ilan Watches is ever proven not to be genuine, we refund the full purchase price.
12-month warranty
Every watch we sell comes with a 12-month warranty on the movement, in addition to the authenticity guarantee.
Clear descriptions
Condition, year and box and papers are stated for every watch. See our refund and exchange policy.
The Same Inspection When We Buy
Before we pay, our specialists inspect the watch in person, in our showroom or at your place anywhere in Dubai. We check that the watch is authentic, that the numbers match the papers, that the movement runs as it should and that the condition matches the photos.
See It for Yourself
You are welcome to view any watch in our showroom at Hind Plaza in the Dubai Gold District before you decide. Take your time, look at the details and ask us anything.
Want to know what to look for? Read our guide How to Spot a Fake Rolex: 10 Checks Before You Buy.
Frequently Asked Questions
Are all your watches authentic?
Yes. Every watch is inspected by our specialists before it is offered. If a watch is not genuine, it does not enter our collection.
What happens if a watch turns out not to be genuine?
Every purchase comes with our authenticity guarantee. If a watch bought from us is ever proven not to be genuine, we refund the full purchase price.
Is a watch with box and papers always genuine?
No. Boxes and papers can be faked, and genuine papers are sometimes paired with fake watches. That is why we always inspect the watch itself and check that the numbers match.
Do you offer a warranty?
Yes. In addition to the authenticity guarantee, every watch comes with a 12-month warranty on the movement.
Can I see the watch before I buy?
Yes. You can view any watch in our showroom in the Dubai Gold District before you decide.
Buy With Confidence
Every watch in our collection is inspected and covered by our authenticity guarantee.
