1. Exchange within 1 day :

• Within one day of delivery or collection, you can exchange your watch for another watch that is currently available in our stock.
• The watch must be unworn and in the same condition as received, with its box, papers and all accessories. Any price difference is settled at the time of the exchange.

2. Watches that are not as described :

• If your watch differs from its description, does not work properly, or arrives damaged, please contact us within 24 hours of delivery.
• After inspecting the watch, we will repair it, replace it or refund you. In these cases, we cover the return shipping costs.

3. Authenticity guarantee :

• Every watch we sell is guaranteed authentic. If a watch is proven not to be authentic, you will receive a full refund.

4. How to contact us :

• Send us your order number and a short description, ideally with photos, by WhatsApp (+971 50 829 7674) or email (contact@ilanwatches.ae). Our team will reply within one business day.

5. Cancellation :

• You can cancel or change a reservation free of charge until our team has confirmed it with you.

6. Rights to Intellectual Property :

• It is important to understand that utilization of the website does not confer any intellectual property rights to users
• Unauthorized reproduction or distribution of content is strictly prohibited.

7. Content :

• It is important to understand that utilization of the website does not confer any intellectual property rights to users
• Unauthorized reproduction or distribution of content is strictly prohibited.

8. Content Created by Users :

• Users are held responsible for the content they generate.
• We retain the right to employ user-generated content for various purposes, including republication.

9. Third-Party Sites :

Our website may feature links to third-party websites and resources. Please be advised that we bear no responsibility for the content, accuracy, or availability of these external sites.

10. Descriptions :

We make every possible effort to maintain accurate product descriptions on our website. However, please be aware that variations in colors and quality may be experienced based on your monitor's display capabilities.

11. Liability :

• The company holds no liability for any damages incurred by your computer, telecommunications equipment, or other
  property as a result of accessing our website, using it, or downloading its content.
• The aforementioned limitations of liability are in addition to any other constraints as specified in this policy.

12. Indemnity :

Users are requested to defend, indemnify, and hold us, our directors, agents, affiliates, licensors, and suppliers harmless from any claims,damages, costs, and expenses, including legal fees, stemming from their use of the website and any breach of the terms outlined in this policy.

13. Complete Agreement :

It is imperative to recognize that these website terms represent the sole and definitive agreement governing your use of our website and any purchases made through it.

14. No Agency :

Nothing contained within these terms should be construed as establishing any form of agency, partnership, or joint venture between us.

15. No Waiver :

Delays or omissions in exercising rights or remedies under these terms shall not constitute a waiver of those rights or remedies.

16. Illegality :

In the event that any term within these terms is deemed invalid or unenforceable, the remainder of the terms or relevant portions thereof shall remain fully enforceable.

17. Copyright and Trademark :

Copyright and trademark rights apply to all material present on our website. Unauthorized usage or distribution is strictly prohibited.

18. Warranties Exclusions :

We disclaim any representation or warranty pertaining to the proper functioning of the website, its fitness for use, or its error-free and uninterrupted operation

19. Language :

These website terms are available in both English and Arabic. In the event of discrepancies, the English text shall take precedence.

20. Disputes and Governing Law :

These terms are subject to the laws of the United Arab Emirates and the Emirate of Dubai. All disputes arising hereunder are exclusively subject to the jurisdiction of the courts of Dubai, United Arab Emirates.